Russian marketplace OZON worker beating a child and swearing the clients

Context :

The situation escalated to the limit after a visitor (she came with her mother and 11-year-old son) reminded that the first to watch this video would be the guards. Then the employee, realizing that she had nothing to lose, attacked her opponent and the child with her fists.

The author of the video is Juliana Materikova. She said that the conflict broke out literally out of the blue. At first, the goods could not be received due to a system error, the employee for a long time clarified something with the authorities by phone. Then the buyer's passport was needed, but the woman did not have a document. And again, long negotiations with the management, and on the other side of the counter there was already a queue of dissatisfied visitors.

Juliana Materikova: "And here she loses her temper, starts shouting obscenities into her colleague's phone, the message is: then why do you need such stuff at all, then I won't give out anything else at all. I lean over to her and tell her in a whisper, "There's a baby here." She jumps up and screams."

11-year-old Daniel got the most in this fight, he fell and twisted his leg. The doctors of the emergency room, after examining him, diagnosed a soft tissue contusion and fright. After such a spectacle, the boy did not sleep all night.

Daniel: "When she started insulting my relatives, I said that she had no right to behave like that. In the end, she freaked out and ran out from behind the counter, pushed her grandmother and wanted to hit her mother. To prevent this from happening, I blocked the passage, and she took me by the hood and pulled me down hard."

It is rumored that this is not the first case of such behavior of an employee with clients. The guards will already give a legal assessment of her act. The victim wrote a statement to the police.

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